Refund & Cancellation Policy

Cancelling your subscription

You can cancel any plan at any time from your account. Cancellation stops the next renewal — your plan stays active until the end of the period you have already paid for, and no further charges are made.

Annual plans

If this is your first annual purchase and you are not satisfied, we will refund the full amount — no questions asked — provided you request it within 14 days of payment. Write to us at the support address below from your registered email.

After 14 days, annual plans are not refundable; cancelling stops the next renewal as described above. The 14-day guarantee does not apply to accounts suspended or terminated for breach of our Terms of Service.

Monthly plans

Monthly plans are not refundable. Cancel at any time and you keep access until the end of the paid month; you simply won't be charged again.

Renewals you didn't intend

Forgot to cancel before a renewal? Contact us within 5 days of a monthly renewal charge, or within 15 days of an annual renewal charge, and we will refund that renewal in full.

Plan changes

Upgrades take effect immediately and are charged pro-rata for the remainder of the current period. Downgrades take effect at the next renewal; no refund is issued for the difference.

Duplicate or failed payments

If you are charged twice for the same order, or money is debited but your plan is not activated, the excess amount is refunded automatically to the original payment method within 5–7 business days. If you don't see it in that window, contact support with the payment reference.

How refunds are processed

All refunds are issued to the original payment method via our payment processor. Bank processing times may add a few days depending on your bank.

Contact

For any billing question or refund request: contact us.